Use the following links below to access essential guides and resources to get the most out of your Xplornet Internet services and learn valuable technical information.
Internet Basics
- Connecting to the Internet and basic troubleshooting
- How to manage your Netflix settings
- Everything you need to know about streaming video
- How to powercycle your power adapter or modem
- About anti-virus and security programs
- Protect Yourself from Phishing Scams
Troubleshooting speed and data
- Troubleshooting slow Internet speed issues
- About Data with Xplornet
- How to upgrade your Xplornet Internet Security Suite
Information
- Information for former Cable Cable customers
- Information for ISP customers transitioning to Xplornet
- Information for former CCI Net customers
- Information for former Silo Wireless customers
- Information for former Detour Wireless customers
- Email Migration FAQS for Tera-Byte customers
Contact Us
Can’t find the solution or information you are looking for? Reach out to our expert and 24/7 available Customer Support staff with an email, or give us a call. One of our devoted representatives will help you get the answers you need.
Support by phone (24/7): 1-866-841-6001
Support by email (24/7): Support@Xplornet.com
Support by Twitter (8am-8pm ET M-F): @XplornetSupport
Billing inquiries: billing@xplornet.com
Media inquiries: media@corp.xplornet.com
General inquiries: info@xplornet.com