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What is the Xplornet Activation Process?

The Xplornet Activation Process allows our new customers to review their contact information, payment information, and our terms and conditions. This is an important step in setting up your new services smoothly and efficiently.

What are the steps involved in the Xplornet Activation Process?

Step 1: When you first open your browser with your new Xplornet Internet service, you will be directed to the MyXplornet login page. If that doesn’t happen, you can click on this link.

Step 2: You will be able to log in to MyXplornet once you have registered your account and have created a unique username and password. You can click here for steps on how to register.

Step 3: We will then ask you to review your current contact information, payment information and our terms of use. After a few minutes of delay for processing, you will then be able to continue browsing the Internet as you normally would.

I haven’t been redirected to the MyXplornet login page, and I can’t use my Internet service. What should I do?

Customers with outstanding activation items to be completed will be redirected to the MyXplornet login screen with each new browser session, or you can click here to go straight to the login screen.

I can’t find my MyXplornet username and password – what do I do?

Have you registered for a MyXplornet account yet? If not, click here to learn how to.

If you have already registered for a MyXplornet account and don’t know your MyXplornet username and password, click here to learn how to retrieve your username and password.

I can’t access my email inbox – how can I get my MyXplornet username and password?

If you are using webmail (such as Hotmail or Gmail) and you do not have your login page bookmarked, please refer to this list of popular webmail providers and their login pages. If you use 3rd party software (such as Microsoft Outlook) to access your email inbox, please open this software as you normally would. If you are still unable to access your email inbox, please contact us via chat from xplornet.com or on MyXplornet, via email at support@xplornet.com or by phone at 1-866-841-6001.