The following resource guide will allow you to better understand billing procedures, how to read your invoices and valuable information about managing your Xplornet account.

Contact Us

Customer loyalty and satisfaction matters to us most. If you cannot find the billing solution you are looking for or have a question about your Xplornet account or invoice, please do not hesitate to reach out to us at

Support by phone (24/7): 1-866-841-6001

Support by email (24/7):

Support by Twitter (8am-8pm ET M-F): @XplornetSupport

Billing inquiries:

Media inquiries:

General inquiries: