Support
Adding & Changing Services
Add even more value to your online experiences with our wide array of add-ons and solutions including Wi-Fi routers, Xplornet Home Phone products, Xplornet Security Suite, and Xplornet Xtra Care. You can also find information below if you need to make any changes to your existing plan.
Add-on Basics
Extra Email Accounts
Need another email account? Xplornet has you covered with our extra account package including additional memory for storage. Learn more here:
Changing Your Services
Moving with Xplornet
Getting ready to move can be demanding. If you’re feeling overwhelmed, we’re happy to help make moving your Internet service easy. Read more here:
Online Safety and Security
Xplornet Internet Security Suite
Get peace of mind with Xplornet Internet Security Suite, a comprehensive security solution that keeps you protected while you…
Other Articles
Usage Top Ups
Go to myxplornet.com Login to MyXplornet with your username and password. Locate the section entitled “Internet Usage and Settings,” the…
More Support Categories
Billing & Account Management Support
Have questions about billing or account management? Check out our support page to find all the answers you need! Read more:
Internet, Email, and Router Support
Choosing the perfect Internet package and setting up your hardware shouldn’t be an intimidating task. These helpful links are here to guide you through any questions you may have. Whether it be understanding your new Internet plan, setting up or transitioning your email, or making sure you have the right router - we’ve got you covered.
Home Phone Support
Your home phone is an essential communication service. At Xplornet, we recognize the value of low cost and reliability through our Internet-based Home Phone packages. Let us connect your voice to those who matter most. Click through the links below to find what you need to get started and troubleshoot any issues you may have along the way.
