Get the help you need, whenever you need it

Whether it's setting up your Internet for the first time to optimizing your Netflix settings, our customer care agents are standing by to provide 24/7 support.

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Contact Us

Support by phone (24/7): 1-866-841-6001

Support by email (24/7): Support@Xplornet.com

Support by Twitter (8am-8pm ET M-F): @XplornetSupport

 

Billing inquiries: billing@xplornet.com

Media inquiries: media@corp.xplornet.com

General inquiries: info@xplornet.com

Xplornet support on Twitter

TwitterOur customer care representatives are available on Twitter from 8 am to 8 pm ET from Monday to Friday.