This article details how to set up a Samsung Android device with your Xplornet email address.

Click here to download a PDF copy of this guide with screenshots.

What to have ready:

Before you begin, ensure that you have the following items ready:

  • Email username (your full email address) and password

Add a new email account

  1. Open the Email app
  2. If it doesn’t go to the “Set up account” screen
    1. Tap the three horizontal bars on the left to bring up the list of email accounts
    2. Tap the gear icon to open the Email Settings page
    3. Tap + Add account
  3. Tap Add New Account at the bottom
  4. Enter your full Email address and email Password, then tap Sign In
  5. Tap the three horizontal bars on the left to bring up the list of email accounts
  6. Tap the gear icon to open the Email Settings page
  7. Tap your email account
  8. Edit Your name if desired
  9. Scroll down to Advanced Settings at the bottom and tap Server settings
  10. Scroll down to Incoming Server.
    1. Verify that the IMAP server is imap.xplornet.com
    2. For Security type, tap the down arrow/triangle and select SSL
    3. Verify that the Port is now 993
  11. Scroll down to Outgoing Server.
    1. Verify that the SMTP server is smtp.xplornet.com
    2. For Security type, tap the down arrow/triangle and select SSL.
    3. Verify that the Port is now 465
    4. Tap Done
  12. Tap the left arrow < at the top next to your email address
  13. Tap the left arrow < at the top next to Email Settings

Changing your Email Password

If you changed your email password in webmail or MyXplornet, you will need to change it in the Email app to match the new password.

  1. Open the Email app
  2. Tap the three horizontal bars on the left to bring up the list of email accounts
  3. Tap the gear icon to open the Email Settings page
  4. Tap your email account
  5. Scroll down to Advanced Settings at the bottom and tap Server settings
  6. Enter your new email Password
  7. Scroll down to Outgoing Server and enter your new email Password there too
    1. Tap Done
  8. Tap the left arrow < at the top next to your email address
  9. Tap the left arrow < at the top next to Email Settings