Click here to download a PDF copy of this guide with screenshots

What to have ready:

Before you begin, ensure that you have the following items ready:

  • Email username (your full email address) and password
  • Server settings for your email – we’ve created a separate article here with these settings for your reference

Setting up Outlook 2007 and adding a new email account:

  1. Open Windows Live Mail
  2. Click on the Accounts tab
  3. Click on the @+ Email symbol
  4. Enter your full email address
  5. Enter your email password. If this is a personal computer, we recommend checking off Remember Password so that you don’t need to sign in each time you open Windows Live Mail
  6. Enter your display name as you want it to appear in the “From” section when sending email
  7. Click on Manually configure server settings, then click on Next
  8. Choose POPor IMAP for your server type
  9. Enter your incoming mail server information
  10. Enter your incoming server port
  11. Authenticate using Clear Text
  12. Your Login ID is your full email address, including the portion after the @ symbol. Ex. example@xplornet.ca
  13. Enter your outgoing mail server information
  14. Enter your outgoing server port. If required by the server settings for your email address, this is where you will select SSL. If not required, proceed to Step 15 after entering your outgoing server port
  15. Check off Requires Authentication, then click on  Next
  16. Click on Finish
  17. We suggest you send yourself a test email to make sure your settings are working correctly. It may take a few minutes to appear.

Making changes to an existing email address:

  1. Open Windows Live Mail
  2. In the top left corner, click on the blue envelope icon to open a dropdown pick list menu
  3. Choose Options, then choose Email Accounts
  4. Highlight the email you wish to make changes to, then click to select it
  5. Click on Properties
  6. Click on the Servers tab
  7. Verify your account type is set to your choice of either POP or IMAP
  8. Verify or change your incoming mail server information
  9. Verify or change your outgoing mail server information
  10. Verify your username is your full email address, including the portion after the @ symbol. Ex. example@xplornet.ca
  11. Re-enter your email password to ensure it is typed correctly
  12. Ensure you are logging on using Clear Text authentication
  13. Ensure there is a checkmark in My server requires authentication
  14. Click on the Advanced tab
  15. Verify or change your incoming server port
  16. Verify or change your outgoing server port.
  17. If required by the server settings for your email address, choose SSL. If not, ignore this step and proceed to Step 18
  18. Click on Apply, then click on OK, then click on Close

We suggest you send yourself a test email to make sure your settings are working correctly. It may take a few minutes to appear.

What you’ll find here

Learn how to set up your Xplornet email address with Windows Live Mail 2011 and 2012.