Set-up Outlook 2007 with Xplornet email

Click here to download a PDF copy of this guide with screenshots

What to have ready:

Before you begin, ensure that you have the following items ready:

• Email username (your full email address) and password
• Server settings for your email -we’ve created a separate article here with these settings for your reference

Setting up Outlook 2007 and adding a new email account:

1. Open Outlook
2. Click Tools, then Account Settings
3. Click on New
4. Choose Microsoft Exchange, POP3, IMAP, or HTTP, then click Next
5. Your Name: Enter your name as you wish for it to appear in the “From” section when sending email
6. Email Address: Enter your full email address
7. Enter your email password twice
8. Place a checkmark in Manually configure server settings or additional server types at the bottom of the page, then click Next
9. Choose Internet Email,  then click Next
10. Verify that your name and email address are correctly displayed
11. Verify your account type is set to your choice of POP or IMAP
12. Enter your incoming mail server information
13. Enter your outgoing mail server information
14. Your username is your full email address, including the portion after the @ symbol. Ex. example@xplornet.ca
15. Enter your email password
16. Click on More Settings, then click on the Outgoing Server tab
17. Place a check mark in My outgoing server (SMTP) requires authentication
18. Click on the Advanced tab
19. Enter your incoming server port
20. If required by the incoming server settings for your email address, place a checkmark in This server requires an encrypted connection (SSL) for your incoming server. If not, ignore this step and proceed to Step 21
21. Enter your outgoing server port.
22. If required by the outgoing server settings for your email address, choose SSL from the dropdown menu. If not, ignore this step and proceed to Step 23
23. Click OK
24. Click on Next, then click on Finish
25. We suggest you send yourself a test email to make sure your settings are working correctly. It may take a few minutes to appear.

Making changes to an existing email address:

1. Open Outlook
2. Click Tools, then click on Account Settings
3. Select the email you wish to make changes to and click Change
4. Verify that your name and email address are correctly displayed
5. Verify your account type is set to your choice of either POP or IMAP
6. Verify or change your incoming mail server information
7. Verify or change your outgoing mail server information
8. Verify your username is your full email address, including the portion after the @ symbol. Ex. example@xplornet.ca
9. Re-enter your email password
10. Click on More Settings, then click on the Outgoing Server tab
11. Place a check mark in My outgoing server (SMTP) requires authentication
12. Click on the Advanced tab
13. Verify or change your incoming server port
14. Verify or change your outgoing server port.
15. If required by the server settings for your email address, choose SSL from the dropdown menu. If not, ignore this step and proceed to Step 16
16. Click OK
17. Remove the check mark from Automatically test account settings when Next is checked
18. Click on Next, then click on Finish

We suggest you send yourself a test email to make sure your settings are working correctly. It may take a few minutes to appear.