This article details how to set up Microsoft Outlook 365 on Windows with your Xplornet email address as well as how to change your email password. If you only need to check or change your existing settings, then scroll down to the “Changing your Settings” section.
Click here to download a PDF copy of this guide with screenshots.
Before you begin, ensure that you have the following items ready:
If you changed your email password in webmail or MyXplornet, you will need to change it in Outlook to match the new password.
Outlook may prompt you for your new password (note the server is IMAP – for incoming).
It might also prompt you when you send a message from Outlook (note the server is SMTP – for outgoing).
If Outlook doesn’t prompt you for your new password, follow these steps:
Open the Outlook app by clicking the Windows Start menu and choosing Outlook. Outlook may prompt you for your user name and password. If so, click Cancel.
The settings are also found here.