Congratulations on becoming a part of the Xplornet family! We hope you enjoy our services and are able to connect with what matters most to you. This page serves as a reference guide to explore the tools and resources needed to get the most out of your new Internet package and the solutions that you need.    

Contact Us

Can’t find the solution or information you are looking for? Reach out to our expert and 24/7 available Customer Support staff with an email, or give us a call. One of our devoted representatives will help you get the answers you need.

Support by phone (24/7): 1-866-841-6001

Support by email (24/7): Support@Xplornet.com

Support by Twitter (8am-8pm ET M-F): @XplornetSupport

Billing inquiries: billing@xplornet.com

Media inquiries: media@corp.xplornet.com

General inquiries: info@xplornet.com