Your Xplornet Internet package is flexible to help meet your needs. Learn about how and when you can pick a package and what’s included.

Am I able to change my package after my Internet is installed?

Yes, you can change your package at any time! Please email us at support@xplornet.com and we’d be happy to help.

How do I find the details for my package?

If you received a “Customer Plan Worksheet” from your dealer, you’ll find your monthly fee and any data and one-time activation fee details on this sheet. If you signed up with Xplornet directly, you should have received a confirmation email at the address you provided. If you can’t find your package details, please log in to MyXplornet for your current package information, or email us at support@xplornet.com for assistance.

What is an equipment installation fee?

An equipment installation fee is part of the creation of a new account. The one-time fee covers costs associated with setting up the equipment.

How do I know how much data I have included in my package and how much I’ve used?

To check your data use for the month to date, you can login in to MyXplornet and load the Usage Tracker.

What you’ll find here

Details about Xplornet Internet packages