Support

Slow Internet speeds can be caused by many factors – some challenges can be addressed by restarting a device, while others may require our support team. We recommend you review this list of suggestions to troubleshoot speed issues you may be encountering.

For any connectivity issues, we recommend that you complete a power cycle of your Xplornet equipment first. Please follow these steps carefully to complete your power cycle.

This article will outline the settings you need for using your Xplornet email address with 3rd party email software, such as Microsoft Outlook, MacMail, and Windows Live Mail.

As one of the internet’s most popular video streaming outlets, Netflix might be a big part of your online experience. This guide will show you how to manage quality settings on Netflix, which ultimately affects how much data is used.