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Slow speeds? Try these troubleshooting steps

Slow Internet speeds can be caused by many factors – some challenges can be addressed by restarting a device, while others may require our support team. We recommend you review this list of suggestions to troubleshoot speed issues you may be encountering.

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What to do if you can’t connect to the Internet

For any connectivity issues, we recommend that you complete a power cycle of your Xplornet equipment first. Please follow these steps carefully to complete your power cycle.

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Server settings for Xplornet emails

This article will outline the settings you need for using your Xplornet email address with 3rd party email software, such as Microsoft Outlook, MacMail, and Windows Live Mail.

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Learn how to manage your Netflix settings

As one of the internet’s most popular video streaming outlets, Netflix might be a big part of your online experience. This guide will show you how to manage quality settings on Netflix, which ultimately affects how much data is used.

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