This article will outline the IMAP and POP settings you need for using your Xplornet email address with 3rd party email software, such as Microsoft Outlook, MacMail, and Windows Live Mail.

We suggest you keep a copy of your email address’ settings in a safe place for reference.

Please note: Xplornet recommends using IMAP instead of POP when possible. We believe it provides a more consistent view of your mail across all of your different devices, and your email is stored safely and securely on our email servers, which means you are less likely to lose mail due to technical difficulties with your hard drive. We have provided POP settings as well to provide you with the option that best suits your needs.

If your find your email address domain in this list, you will require the settings immediately below:

  • @xplornet.com
  • @airsurfer.ca
  • @albertahighspeed.ca
  • @albertahighspeed.net
  • @canopycanada.net
  • @davincibb.net
  • @efirehose.net
  • @figment.ca
  • @highspeedfx.net
  • @hotlinkwireless.com
  • @imagewireless.ca
  • @link.ca
  • @myipplus.net
  • @ourbusiness.ca
  • @pcc-inet.ca
  • @platinumcommunications.net
  • @ripnet.com
  • @spring-bank.ca
  • @wildroseinternet.ca
  • @wildrosenetworks.ca
  • @aernet.ca
  • @albertahighspeed.ca
  • @albertahighspeed.com
  • @bears-paw.ca
  • @cruzinternet.com
  • @dewinton.ca
  • @everus.ca
  • @highriver.net
  • @hotlinkwireless.ca
  • @hsfx.ca
  • @lincsat.com
  • @mycanopy.net
  • @okotoks.net
  • @ourmail.ca
  • @platinum.ca
  • @priddis.ca
  • @rttinc.com
  • @tbwifi.ca
  • @wildrosenet.ca
  • @yourlink.ca

IMAP Email Server Settings

POP Email Server Settings

Incoming Server imap.xplornet.com Incoming Server pop.xplornet.com
Incoming Port 993 Incoming Port 995
Incoming Requires SSL? YES Incoming Requires SSL? YES
Outgoing Server smtp.xplornet.com Outgoing Server smtp.xplornet.com
Outgoing Port 465 or 587 Outgoing Port 465 or 587
Outgoing Requires TLS (or SSL if TLS is not listed)? YES Outgoing Requires TLS (or SSL if TLS is not listed)? YES
Outgoing Requires Authentication? YES Outgoing Requires Authentication? YES

Note: You will be prompted for a security certificate. Please accept and install this certificate when prompted.

If your email is @xplornet.ca, @talkwireless.ca, @ciaccess.com or @southkent.net you will require the following settings:

IMAP Email Server Settings

POP Email Server Settings

Incoming Server imap.xplornet.ca Incoming Server pop.xplornet.ca
Incoming Port 993 Incoming Port 995
Incoming Requires SSL? YES Incoming Requires SSL? YES
Outgoing Server smtp.xplornet.ca Outgoing Server smtp.xplornet.ca
Outgoing Port 465 or 587 Outgoing Port 465 or 587
Outgoing Requires TLS (or SSL if TLS is not listed)? YES Outgoing Requires TLS (or SSL if TLS is not listed)? YES
Outgoing Requires Authentication? YES Outgoing Requires Authentication? YES

Note: You will be prompted for a security certificate. Please accept and install this certificate when prompted.

If your email address ends with a domain name (after the @ sign) that is not listed above, these settings apply to you:

IMAP Email Server Settings

POP Email Server Settings

Incoming Server mail.domain.tld
(where domain.tld is the domain portion of your email address after the @ sign)
Incoming Server mail.domain.tld
(where domain.tld is the domain portion of your email address after the @ sign)
Outgoing Server mail.domain.tld
(where domain.tld is the domain portion of your email address after the @ sign)
Outgoing Server mail.domain.tld
(where domain.tld is the domain portion of your email address after the @ sign)
Incoming Port 143 Incoming Port 110
Outgoing Port 25, 587 or 1025 Outgoing Port 25, 587 or 1025
Outgoing Requires Authentication? YES Outgoing Requires Authentication? YES
Requires SSL? NO Requires SSL? NO

What you’ll find here

Settings you need to set up your Xplornet email address with various types of email software, including your mobile devices.