See our various policies and terms below. If you ever have any questions, don’t hesitate to contact us. We’re always happy to help!
Terms of Use The terms that govern the use of Xplornet Internet services, including using the service and availability of the services.
Xplornet Privacy Policy Our Privacy Policy – our commitment to privacy, why we collect personal information from our customers and how we use it.
Xplornet Traffic Management Policies Learn more about our Traffic Management Policies and our goal to ensure that each Xplornet customer receives fair and consistent access to the Internet.
Xplornet Internet Use Policy The Internet Use Policy helps you understand what the acceptable uses of Xplornet Internet Services are.
Basic & Enhanced Installation Read about Basic Installations and an Enhanced Installations on both our satellite and fixed-wireless services, including what’s involved and included in each type of installation.
Xplornet E911 Terms and Limitation of Liability The Xplornet’s Emergency 9-1-1 service details, including the differences between traditional telephone service and VoIP telephone service and the lack of traditional 9-1-1 emergency services.
Inactive Email Account Policy Xplornet may periodically delete customer email accounts that have not been accessed by the customer over a period of 12 months.