Our goal is to ensure that each Xplornet customer receives fair and consistent access to the Internet. A small percentage of customers are responsible for a disproportionate share of data usage on our network. To minimize the impact that heavier users might have on the experience of other Xplornet customers, we have implemented a Traffic Management Policy. Our intent with this policy is to affect the fewest customers while helping maintain the best speeds for the majority of customers.

What is the Traffic Management Policy?

The Traffic Management Policy is a series of rules that govern how data traffic flows through our network. There is a set of rules specific to each of our access platforms: