If you are a member of a law enforcement agency and need to contact Xplornet regarding an investigation, please email us at abuse@xplornet.com or call us at 1-866-580-7324.

At Xplornet, our number one priority is to keep the Internet a safe and protected space from malicious activity, which is why we offer a direct contact link from our team to law enforcement personnel. Our cooperation and transparency are an integral part in maintaining an online world free from security risks and criminal behaviour.

Please note that the above contact information is for law enforcement personnel only. If you are a current customer and require assistance with your service, or if you have comments or suggestions on how we can make your Xplornet experience even better, feel free to contact us anytime, 24/7, at 1-866-841-6001, or via the contact information on the right-hand side of this page. One of our customer service representatives will assist you in any way they can. At Xplornet, we are dedicated to providing the best Internet experience to rural Canadians and we value your opinions. We hold your input in high regard, aiding us in enhancing and optimizing our broadband solutions.

Customer Service and Support
Toll Free: 1-866-841-6001
Outside of Canada/USA: 1-506-443-7237
Fax: 1-866-485-4156


General inquiries:
info@xplornet.com
Technical support inquiries:
support@xplornet.com