Contact Us

For existing customers: If you have any questions about your service, or if you have comments or suggestions on how we can make your Xplornet experience even better, feel free to contact us anytime, 24/7, at 1-866-841-6001. You can also complete the contact form below and we’ll respond as soon as possible.

Not yet an Xplornet customer? Learn more about Xplornet’s fast, reliable high-speed Internet solutions and promotions in your area! Click here to request a call, or call us now at 1-877-605-3106.

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Accessibility Center

At Xplornet, we are committed to ensuring our services are accessible to all of our customers. For customers requiring accessible methods of contact, or for information on our Accessibility policy, please use one of the following options:

• Email our support team using accessible@corp.xplornet.com.
• Reach us using 711 on your phone relay service.
• Web to Case: Using MyXplornet, please access our “Web to Case” feature located under the “Cases” tab. If you don’t have your MyXplornet login information, please contact us by email or phone relay service for assistance.