For existing customers: If you have any questions about your service, or if you have comments or suggestions on how we can make your Xplornet experience even better, feel free to contact us anytime, 24/7, at 1-866-841-6001. You can also complete the contact form below and we’ll respond as soon as possible.

Not yet an Xplornet customer? Learn more about Xplornet’s fast, reliable high-speed Internet solutions and promotions in your area! Click here to request a call, or call us now at 1-877-605-3106.

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To contact us via email, use the form above or one of the addresses below. Note: Please do not send credit card information by email.

Law enforcement inquiries: Click here for more information

Inquiries from the news media

Accessibility Center

At Xplornet, we are committed to ensuring our services are accessible to all of our customers. For customers requiring accessible methods of contact, or for information on our Accessibility policy, please use one of the following options:

Customer Service and Support
Toll Free: 1-866-841-6001
Outside of Canada/USA: 1-506-443-7237
Fax: 1-866-485-4156

Sales: 1-877-605-3106

General inquiries:
Technical support inquiries:

Xplornet Head Office

300 Lockhart Mill Road
P.O. Box 9060
Woodstock, NB
E7M 6B5
Phone: (506) 328-8853
Fax: 1-800-862-1233

Corporate Office
625 Cochrane Drive – Suite 1000
Markham, Ontario
L3R 9R9
Phone: (905) 513-9757

Fredericton Customer Service Centre
Phone: 1-866-841-6001