Hummingbird Wireless Fair Access Policy
Our goal is to ensure that each customer receives fair and
consistent access to the Internet. A small percentage of customers
are responsible for a disproportionate share of data usage on our
network. To minimize the impact that heavier users might have on
the experience of other customers, we have implemented a Fair
Access Policy. Our intent with this policy is to affect the fewest
customers while helping maintain the best speeds for the majority
Monday to Friday, 8 am - 8 pm -50 MB
Download usage is checked on an hourly basis, Monday through
Friday (8 am - 8 pm). If the 50 MB (megabyte) limit is exceeded,
your service will go into "Recovery Mode". While in Recovery Mode,
your speed will be restricted to 300 kbps (kilobits per second) for
the next hour. Download usage is then rechecked the following hour.
If usage is less than 50 MB, Recovery Mode will end and your speed
will no longer be restricted. If the usage is still greater than 50
MB, the connection will remain in Recovery Mode. The cycle repeats
until 8pm, when all connections are reset to normal speed.
1 minute of MP3 music equals approx. 1 MB
1 minute of streaming video approx. 10 MB
The system will check the total number of packets received by
each subscriber across the specified period. The average home
receives approximately 15,000 - 20,000 packets. Exceeding 40,000
packets might impact other subscribers of their fair share of air
time on the network.
We ask that you respect other subscribers by performing your
downloads after 8 pm and before 8 am. Some peer-to-peer
applications have scheduling features to make this easier.
The number of virtual connections is limited to 400 per
subscriber on a permanent basis at the tower level. Peer-to-peer
applications can consume hundreds of connections that might
negatively impact that tower's subscribers. The average home will
use approximately 20 - 50 connections when surfing the web and
performing daily tasks on the internet. We have, however, seen some
P2P applications use tens of thousands of connections.