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Webmail FAQ

  • I am using my Xplornet email address in an email program, not Webmail - what do I need to do?

  • I am using Webmail - what do I need to do?

  • What does a new Webmail experience mean for me?

  • How is Xplornet Webmail improving?

  • Will my email address change?

  • Will I lose any emails or contacts I have stored?

  • Where will I log in to the new Webmail?

  • Will I be able to continue using a separate email program to access my Xplornet email (i.e. Outlook Express)?

  • I can't find the "Report a Problem" icon how do I report an issue with Webmail?

  • I used to have two or more separate Identities in my Webmail. I can only find 1 now - where did the other one go?

  • My email address is @lincsatmail.com, why can't I sign in with this anymore?

  • How do I add a contact in the new Webmail?

  • Webmail is displaying in the wrong language - how do I change this?

  • How do I modify my name, or set-up an auto-reply to all of my emails?

  • I am having trouble figuring out how to use all of the options in Webmail - is there a help document somewhere I can use?

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