Email FAQ

I am using an email program that is not listed above - what do I need to do?



Due to the number of email programs that are available in the market today we are not able to provide step-by-step directions for all of them, therefore we have only provided step-by-step instructions for the 5 email programs that are most commonly used by Xplornet customers.

If you are using your Xplornet issued email address in an email program that is not listed above you will need to modify the username that is saved in this program to be your complete email address. For example, if your email address is username@xplornet.com you will need to add username@xplornet.com to the User Name field in your email settings.