Anywhere Bundle FAQs
What is the Anywhere
Bundle?
What
discount does the Anywhere Bundle provide?
Who is
eligible for the Anywhere Bundle?
How do I
sign-up for the Anywhere Bundle?
When I sign-up for the Anywhere Bundle, will I receive one bill
instead of two?
What if I discontinue my Shaw Direct or Xplornet services while I
am receiving the Anywhere Bundle discount?
Who is Shaw
Direct?
What is the Anywhere
Bundle?
The Anywhere Bundle is a unique bundle from Shaw Direct and
Xplornet that offers joint customers a discount on their Xplornet
monthly service fee for the balance of their Xplornet contract
term. With the Anywhere Bundle you can enjoy great HD TV and
fast Internet - no matter where in the country you might
live.
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What
discount does the Anywhere Bundle provide?
Customers on the Anywhere Bundle receive a 5% discount on their
Xplornet monthly service fee. The 5% discount does not apply
to equipment or any other fees.
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Who is eligible
for the Anywhere Bundle?
Eligibility criteria are as follows:
- You must be a customer in good standing of both Xplornet and
Shaw Direct. (note: customers of "SaskTel Satellite Internet
powered by Xplornet" are not eligible).
- You must have a minimum of two years remaining on your Xplornet
term contract. If you have less than two years remaining, you
may renew your contract to become eligible.
- If you live in an area where Xplornet offers 4G service, you
must be on or upgrade to an Xplornet 4G service. Xplornet
customers who currently have a 3G fixed-wireless service and who
live in an area where 4G fixed-wireless service is not available
will be exempted from the upgrade requirement.
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How do I
sign-up for the Anywhere Bundle?
Simply fill out our web
form or call us at 1-866-841-6001. A Customer Care
representative will verify your eligibility. If you are
determined to be eligible, we will begin applying the bundle
discount to your monthly invoices starting from the date your
eligibility is confirmed. If we determine that you are not
eligible for the bundle for any reason, we will contact you.
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When I sign-up for the Anywhere Bundle, will I receive one
bill instead of two?
No, you will continue to receive a bill from Shaw Direct and
another from Xplornet.
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What if I discontinue my Shaw Direct or Xplornet services
while I am receiving the Anywhere Bundle
discount?
If you are no longer a Shaw Direct or Xplornet customer, your
Anywhere Bundle discount will end.
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Who is Shaw Direct?
Shaw Direct is a leading provider of digital satellite
television in Canada. They offer over 500 channels, great
programming packs, top quality Motorola hardware, access to Instant
Pay Per View movies and events and an onscreen, interactive
programming guide. For more information about Shaw Direct,
visit www.shawdirect.ca.