Basic Installation - National
(Excluding New Brunswick)
The following is a step-by-step description of what's included
when a certified Xplornet installer performs a Basic
Installation:
Outside the home or building
Step 1: after locating a suitable line-of-sight to the satellite,
the certified Xplornet installer will mount the outdoor unit
(satellite antenna) using the standard tri-mast mount. The outdoor
unit can either be wall mounted or roof mounted. Included are
antenna sizes 67cm or 74cm or 98cm.
Step 2: the installer will align the antenna to achieve optimal
signal reception.
Step 3: the installer will supply and run up to 150' of Xplornet
approved dual RG6 cable.
Step 4: the installer will supply and install the necessary ground
block on the exterior of the home or building, which will then be
properly grounded according to local regulations.
Step 5: the installer will seal all exterior holes and use drip
loops on all exterior cables.
Inside the home or building
Step 6: the installer will connect the satellite modem to the RG6
cables and perform the required steps to activate the
service.
Step 7: finally, the installer will test the system with the
installer's laptop to ensure the signal strength is working at its
expected service level and Internet browsing is functioning.
Enhanced Installation -
National
Additional charges may apply for any installation work that
falls outside Basic Installation. This includes, but is not limited
to, the following:
- any installation in excess of 50 km round trip from the dealer
store to the customer location is subject to a fuel surcharge, or
any air or water travel
- PC clean up, which includes quarantining and/or removing
viruses and spyware
- setting up multiple PCs through a router or other Local Area
Network (LAN) equipment
- installing NIC cards
- setting up multiple accounts on email client programs such as
Outlook, Outlook Express, etc
- running cables in excess of the lengths stated in the Basic
Installation section
- multiple runs of Ethernet cable within the home or
building
- installing the antenna away from the main home or building
- custom routing of outdoor cables below ground (trenching) or
away from main home or building
- mounting the antenna on excessive heights (e.g. greater than
standard one-storey roof)
- snow removal or equipment removal from the installation
site
- tree or branch cutting to avoid line-of-sight obstructions
Please contact your local authorized Xplornet dealer for more
information on Enhanced Installation options and pricing.
Installation - New Brunswick
The following is a step-by-step description of what's included
when a certified Xplornet installer performs a $99 installation in
the province of New Brunswick:
Outside the home or building
Step 1: after locating a suitable line-of-sight to the
satellite, the certified Xplornet installer will mount the outdoor
unit (satellite antenna) using a standard tri-mast mount. The
outdoor unit can either be wall mounted or roof mounted.
Included are antenna sizes 67cm or 74cm or 98cm.
Step 2: the installer will align the antenna to achieve optimal
signal reception.
Step 3: the installer will run Xplornet approved dual RG6
cable.
Step 4: the installer will supply and install the necessary
ground block on the exterior of the home or building, which will
then be properly grounded according to local regulations.
Step 5: the installer will seal all exterior holes and use drip
loops on all exterior cables.
Inside the home or building
Step 6: the installer will connect the satellite modem to the
RG6 cables and perform the required steps to activate the
service.
Step 7: finally, the installer will test the system with the
installer's laptop to ensure the signal strength is working at its
expected service level and Internet browsing is functioning.
Extra equipment and services are not included as part of a
standard $99 installation. Additional charges may apply. This
includes, but is not limited to, the following:
- PC clean up, which includes quarantining and/or removing
viruses and spyware
- setting up multiple PCs through a router or other Local Area
Network (LAN) equipment
- installing NIC cards in customer's PC
- setting up multiple accounts on email client programs such as
Outlook, Outlook Express, etc.
- multiple runs of Ethernet cable within the home or
building
- custom routing of outdoor cables below ground (trenching) or
away from main home or building
- tree or branch cutting to avoid line-of-sight obstructions
Please contact your local authorized Xplornet dealer for more
information on Installation options and pricing.