Xplornet customers have two pre-authorized payment options to
pay for their Internet service - credit card or direct withdrawal
from a bank account. Pre-authorized payments are easy, convenient
and help ensure that there is never a late fee or missed
For most customers, Xplornet will automatically withdraw the
amount of your monthly bill from your bank account or process the
payment through your credit card on the first of every month (the
same day as your invoice date).
For your convenience we've created two easy ways to submit your
pre-authorized payment information: (i) through MyXplornet.com
(fastest method) or (ii) by faxing your pre-authorized debit (PAD)
form to us.
Pre-Authorized Payment through MyXplornet.com: click here to
access MyXplornet. Upon signing in, you will have the option
to set up pre-authorized debit (PAD).
Pre-Authorized Payment by Fax: Print and fill out the Pre-authorized Payment
Form by providing your credit card or banking information,
including a void cheque, and fax to the secure fax number indicated
on the form.
If you have any questions, please contact our Customer Care Team
toll-free at 1-866-841-6001. We're available 24/7 to assist