Basic Installation - National
(Excluding New Brunswick)
The following is a step-by-step description of what's included
when a certified Xplornet installer performs a Basic
Installation:
Outside the home or building
Step 1: after locating a suitable line-of-sight to the Access
Point the authorized Xplornet installer will mount the subscriber
module to the home or building using a standard mounting
bracket.
Step 2: the installer runs one pre-terminated outdoor Ethernet
cable, up to 75 feet, from the base of the subscriber module to the
point of entry into the home or building.
Step 3a (Canopy or WiMax subscriber equipment): the installer
installs a surge suppressor, preferably on the exterior of the home
or building, which will then be grounded according to local
regulations.
Step 3b (Expedience subscriber equipment): the subscriber module
is then grounded according to local regulations.
Step 4: the installer will seal all exterior holes and use drip
loops on all exterior cables.
Inside the home or building
Step 5: the installer will run Ethernet cable, up to 50 feet, from
the point of entry to the computer's location in the home or
building. Typically, a small hole is required to be drilled in the
outside of the wall to allow entrance of the cable.
Step 6: the installer will hookup an AC Power Adapter.
Step 7: finally, the installer will test the system with the
installer's laptop to ensure the signal strength is working at the
expected service level and Internet browsing is functioning.
Enhanced Installation -
National
Additional charges may apply for any installation work that
falls outside Basic Installation. This includes, but is not limited
to, the following:
- any installation in excess of 50 km round trip from the dealer
store to the customer location is subject to a fuel surcharge, or
for any air or water travel
- PC clean up, which includes quarantining and/or removing
viruses and spyware
- setting up multiple PCs through a router or other Local Area
Network (LAN) equipment
- installing NIC cards
- setting up multiple accounts on email client programs such as
Outlook, Outlook Express, etc
- running cables in excess of the lengths stated in the Basic
Installation section
- multiple runs of Ethernet cable within the home or
building
- mounting the subscriber module on excessive heights (e.g.
greater than standard one-storey roof)
- installing a pop-up tower or tri-pod and pole to improve
line-of-sight
- installation of a reflector dish
- tree or branch cutting to avoid line-of-sight obstructions
Please contact your local authorized Xplornet dealer for more
information on Enhanced Installation options and pricing.
Installation - New Brunswick
The following is a step-by-step description of what's included
when a certified Xplornet installer performs a $99 installation in
the province of New Brunswick:
Outside the home or building
Step 1: after locating a suitable line-of-sight to the Access
Point the authorized Xplornet installer will mount the subscriber
module to the home or building using a standard mounting bracket.
In some cases this could include the installation of standard
additional equipment, like a small roof mounted pop-up pole or
tripod, to improve line-of sight.
Step 2: the installer runs one pre-terminated outdoor Ethernet
cable, from the base of the subscriber module to the point of entry
into the home or building.
Step 3a (Canopy subscriber equipment): the installer installs a
surge suppressor, preferably on the exterior of the home or
building, which will then be grounded according to local
regulations.
Step 3b (Expedience subscriber equipment): the subscriber module
is then grounded according to local regulations.
Step 4: the installer will seal all exterior holes and use drip
loops on all exterior cables.
Inside the home or building
Step 5: the installer will run Ethernet cable, from the point of
entry to the computer's location in the home or building.
Typically, a small hole is required to be drilled in the outside of
the wall to allow entrance of the cable.
Step 6: the installer will hookup an AC Power Adapter.
Step 7: finally, the installer will test the system with the
installer's laptop to ensure the signal strength is working at the
expected service level and Internet browsing is functioning.
Extra equipment and services are not included as part of a
standard $99 installation. Additional charges may apply. This
includes, but is not limited to, the following:
- PC clean up, which includes quarantining and/or removing
viruses and spyware
- setting up multiple PCs through a router or other Local Area
Network (LAN) equipment
- installing NIC cards in customer's computer
- setting up multiple accounts on email client programs such as
Outlook, Outlook Express, etc
- multiple runs of Ethernet cable within the home or
building
- custom routing of outdoor cables below ground (trenching) or
away from main home or building
- tree or branch cutting to avoid line-of-sight obstructions
Please contact your local authorized Xplornet dealer for more
information on Installation options and pricing.